Angazé vs WhatsApp Business
The free WhatsApp Business app is a brilliant place to talk to customers, and you should keep using it. But the app alone leaves you taking every order by hand, chasing every payment, and holding your stock in your head. Angazé works on top of the same WhatsApp and does the rest. Here is the honest difference.
| What you need | WhatsApp Business alone | Angazé on top of WhatsApp |
|---|---|---|
Customers chat with you The conversation your buyers already live in. | Yes | Yes. Angazé sits on top of the same WhatsApp. |
A catalogue customers can browse So buyers see what is in stock without you typing it out each time. | Basic catalogue, manual to keep current | Live storefront at angaze.co/your-name, synced to stock |
M-Pesa checkout The customer pays before they leave the chat. | You send a Paybill number and hope they pay | STK push to your Paybill, the phone buzzes, they enter their PIN |
You see who paid, automatically No scrolling through M-Pesa SMS to match an order. | Manual reconciliation by hand | Order and M-Pesa receipt matched in one dashboard |
Inventory and stock alerts Stop selling what you cannot ship. | In your head or a notebook | Tracked, and out-of-stock items hide themselves |
Delivery zones and rider hand-off Set fees by area and send the address to your rider in one tap. | Worked out per order in chat | Zones, fees, and a one-tap hand-off to your rider |
Discounts and customer broadcasts Bring buyers back without spamming everyone in your contacts. | Broadcast lists, manual and limited | Discount codes and customer broadcasts built in |
Runs without you The shop keeps taking orders while you sleep or serve a walk-in. | Only as fast as you can type | Orders and payments flow on their own, around the clock |
Your own data and link A shop link you own, with every order and customer exportable. | Tied to one phone and one app | Your own link and domain, CSV export any time |
The three honest differences
1. The work stops being yours
On the app alone, every order moves only as fast as you can type. Angazé takes the catalogue, the checkout, the stock, and the receipts off your hands so the shop keeps running while you serve the customer in front of you.
2. Payment is matched for you
Sending a Paybill number means scrolling M-Pesa SMS later to see who paid. Angazé pushes an STK prompt to the customer, settles to your own Paybill, and matches the payment to the order in one dashboard. We never touch the money.
3. You keep your WhatsApp
This is not a switch. Angazé sits on top of the WhatsApp your customers already use. They notice a smoother way to order and pay. You notice you are no longer doing it all by hand.
When the free app alone is the right answer
If those describe you, stay on the free app for now. We mean it. When the orders, the payments, and the stock start slipping through your fingers, book a call and we will set you up.
Next step
Catalogue, M-Pesa checkout, stock, deliveries, and a dashboard, on top of the chat your customers already use. Free until your first sale, then KES 1,500 a month. One sale usually covers it.
